IT OUTSOURCING

BOIT is a team of technology enthusiasts who are passionate about their work. With our experience and dedication, we ensure stability, reliability, professionalism, clear terms of cooperation, and high personnel standards for your company. We tailor and integrate optimal IT solutions for businesses, guaranteeing business continuity and IT security.

Prioritizing IT excellence over sales.

Why BOIT?

Transparency

Transparent, simple, rules of cooperation.
Clear information about costs, implementation time, administration and possibilities of infrastructure expansion.
For our customers, we have launched the IT Configurator which helps to get preliminary information on costs.

Professionalism

Free Audit to start, completed with a full report, indicating price alternatives as well as quality.
We ensure the stability of the IT systems we administer.

Knowledge

Over 16 years of experience in IT Manage for Polish and International companies.
Extensive knowledge confirmed by numerous certificates, trainings and speeches guarantees solid IT support.

SCOPE OF IT SERVICES

[The following are components of the basic IT support contract, issues not included in the fields below are agreed individually]

IT Outsourcing

Replace the traditional IT Department with a specialized team equipped with the tools and knowledge to carry out daily IT support in the company

IT Security

Ensure enterprise security through Next Generation Firewall, UTM, Endpoint Protection solutions

Proactive Monitoring

Preemptive network analysis 24/7, verifying Internet bandwidth and saturation.

IT consulting

14 experience in the business allows us to choose optimal solutions. We do not focus on sales, our core is the customer.

Network Administration

LAN , WLAN and WAN network management. Planning, implementation and administration of network infrastructure. Implementation and administration of secure and stable WI-FI networks.

Server Administration

Verification and implementation of security updates, patching of security vulnerabilities, execution of administrative work in designated service hours.

Email administration

Google Workspace or Microsoft 365 or another mail environment provider. The key is proper configuration, security and work flow.

Website Administration

Managing the backend of websites, configuring security, rules, updates and taking care of security copies.

Helpdesk Portal

Access to an information panel for any tickets requests

https://helpdesk.boit.pl

Instant remote access

Immediate remote support on after customer request.

Using solutions – TeamViewer, AnyDesk, Zoho Remote Connection.

Data backup

Automatic backup process of selected units/servers hybrid or local resources. Use of Veeam, Xopero, Acronis solutions.

Operation of accounting software

Support for accounting software – including SAGE Symfonia and Comarch Optima and others

THEY HAVE TRUSTED US:

HOW DO WE OPERATE?

Forms of cooperation

Hybrid Agreement

IT support contract that includes a fixed number of monthly hours with an option for additional hours. Fee per demand

Umowa Hybrydowa - opis

Service Agreement

Comprehensive form of cooperation providing full comfort of IT services for businesses, the most effective, precise adjustment of IT services to the customer’s needs, IT support without limit for requests and interventions with a dedicated full-time on-site employee at the customer’s site.

Umowa Serwisowa - opis

Project Agreement

Execution of a project or program based on a specified organizational chart and contract. We implement project execution through Notion or Atlassian environment unless otherwise required by the client.x

Umowa Projektowa - opis

How do we start our cooperation?

The beginning of cooperation is crucial. IT support for companies from BOIT provides Free audit of infrastructure, software and systems indicate the real problems and needs of our clients.

Preliminary Actions:

Confidentiality clause (document)
Infrastructure Audit
Analysis for software legality.
Software audit
Equipment inventory
Access credentials database

Keep in touch

We invite you to take an offer of IT support, our engineers have more than 14 years of experience of IT support for business. Fill the form or write directly to [email protected].